Unanswered homeowner inquiries
When a call or message goes unanswered during a job, your team can share what the homeowner asked about. RivetRelay prepares a response draft for your team to review.
A draft for your next conversationCrews on a roof or in a truck can miss a homeowner’s call or inquiry. A packed week can push estimate check-ins down the list, too.
RivetRelay is a managed AI follow-up service. It prepares reply drafts for unanswered inquiries and check-in drafts for roofing estimates, using details your team provides.
Your team reviews each draft and decides whether to edit, send, or leave it as a draft.
Your team shares the inquiry details for a response draft.
It uses the roofing services and communication preferences you provide.
Edit the draft, send it, or leave it as a draft.
RivetRelay does not answer calls live, send messages, or confirm bookings.
RivetRelay prepares the words from the context your team shares. Your roofing team remains in charge of every homeowner conversation.
When a call or message goes unanswered during a job, your team can share what the homeowner asked about. RivetRelay prepares a response draft for your team to review.
A draft for your next conversationIf an estimate is still open, RivetRelay can prepare a courteous check-in draft from the details your team provides. Edit it, send it, or leave it as a draft.
Your team chooses if and whenShare your roofing services, coverage, and preferred way of speaking with homeowners. RivetRelay uses those details to prepare suggested replies and estimate check-ins. Your team reviews each draft before deciding whether to send it.
Roofing services, service area, and homeowner communication preferences.
Suggested replies for unanswered inquiries and estimate follow-up.
Your team makes the final call on every message.