Eight-week paid pilot
$149/ month
Month-to-month billing during the pilot.
- No long-term commitment
- No automatic renewal
- No setup fee or onboarding-success deposit
Your inquiry goes to the existing service form.
A REVIEW-FIRST SERVICE PILOT
Put inquiry follow-through to the test.
RivetRelay prepares new-inquiry and estimate follow-up drafts from details your team provides. Your people review each draft and decide what to send.
For U.S. plumbing, HVAC, roofing, cleaning, and landscaping businesses.
WHAT'S INCLUDED
A small, defined workflow.
The pilot covers draft preparation and reported status tracking for one team at one location.
New-inquiry drafts
Prepare response drafts using the service and business details your team supplies.
Estimate follow-up drafts
Prepare check-in drafts for estimates that need a follow-up, ready for your team to review.
Inquiry-to-booking status
Track the status your team reports for each inquiry. A status is not a confirmed booking.
PARTICIPATION
One point of contact, with a weekly check-in on the measures.
The primary participant contact completes intake, supplies business details for drafting, and participates in weekly metric review using dashboard measures.
HOW SUCCESS IS MEASURED
Measure the workflow, not a promised result.
Intake establishes the baseline. Weekly dashboard metrics show how the pilot is going.
Average inquiry response time
Compare pilot response time with the baseline your participant contact provides at intake.
Booking-status classification accuracy
Review how accurately inquiry statuses are classified using intake and weekly dashboard metrics.
Time saved on follow-up
An estimate or self-reported measure from the participant team.
Cost per inquiry and revenue impact
Self-reported or estimated measures; outcomes are not guaranteed.
CLEAR LIMITS
Drafts stay drafts until your team acts.
The pilot does not send messages or connect to the systems below. Your team reviews every draft and handles any follow-up separately.
- Live phone or SMS delivery unavailable
- Calendar booking unavailable
- CRM actions or data sync unavailable
- Sending drafts from RivetRelay unavailable
- No calendar or CRM integration
- Status tracking does not confirm a booking
START WITH YOUR WORKFLOW