Managed AI follow-up for U.S. home services

Keep good leads from getting lost in the shuffle.

Made for plumbers, roofers, HVAC companies, cleaners, and landscapers.

RivetRelay is a managed AI follow-up service that prepares responses to new inquiries, estimate check-ins, and messages for older leads. Your team reviews each draft before anything is sent.

Request a service conversation See how it works

Drafts stay with your team to review

Draft-first follow-up

EXAMPLE ONLY · NOT SENT

SAMPLE INQUIRY

AC not cooling

HVAC

New customer inquiryExample request · service details needed

Draft

AI-GENERATED DRAFT

“Thanks for reaching out about your AC. Could you share your ZIP code and when the issue started?”

Review before sending

Estimate follow-up draftYour team reviews each message

Review

Example drafts are not sent automatically

Built for U.S. home-service businesses

PlumbersHVACRoofersCleanersLandscapers

THE WORK IS THERE. THE TIME ISN’T.

Good work deserves
a good follow-through.

When you’re on a job, the phone keeps ringing. And when the day winds down, the admin pile doesn’t.

While you’re on the job

A new customer calls while your hands are full. They try the next number on Google.

A missed call can mean a missed job.

After the estimate

You send a quote, get pulled into the next job, and mean to check back tomorrow.

Tomorrow gets busy, too.

When the season slows

Past inquiries and older leads sit untouched while you focus on today’s work.

There’s still value in that list.

THE RELAY

Your follow-through,
handled.

RivetRelay is a managed AI follow-up service tailored to your workflow. It prepares response and follow-up drafts for your team to review. Messages are not sent and calendar bookings are not confirmed automatically.

Talk through your workflow

01 / RESPOND

Draft a useful first reply

Prepare a suggested response and questions your team can review for a new inquiry. Nothing is sent automatically.

02 / FOLLOW UP

Prepare estimate check-ins

Create a follow-up draft when an estimate needs attention, ready for your team to edit and send.

03 / RECONNECT

Revisit older inquiries

Prepare a re-engagement draft for a past inquiry when your team has room for more work.

NO NEW TOOL TO MANAGE

A managed workflow,
shaped to your team.

We learn your process

We get to know your services, service area, and how you like to talk with customers.

We set up AI drafting

We configure suggested responses and follow-ups using the details you provide.

Your team reviews

Your team decides what to edit and send. Drafts do not book appointments or send themselves.

REQUEST RIVETRELAY

Let’s talk about your follow-up.

Tell us about your business and where customer conversations get stuck. We’ll review your inquiry and follow up by email.

AI responses are drafts for your team to review. No automatic sending or confirmed calendar bookings.

Request a service conversation

Share a little about your company and the follow-up help you’re looking for.